Cookie Policy

Cookie Policy and Cookie Settings Information

Effective date: 18 August 2026
Version: 1.0

1. Data Controller

Legal name: DRSMİLE AĞIZ VE DİŞ SAĞLIĞI HİZMETLERİ LİMİTED ŞİRKETİ
Trading name: Dr Smile Antalya
Address: Meydankavağı Mah., Avni Tolunay Cad., C Blok No:53, Muratpaşa, Antalya, Türkiye
MERSIS No.: 0313135043400001
Website: https://www.drsmileantalya.com
Email: info@drsmileantalya.com
KEP: drsmile@hs01.kep.tr
Telephone/WhatsApp: +90 545 213 09 09

2. What This Policy Covers

This Cookie Policy explains how Dr Smile Antalya uses cookies and similar storage or access technologies on its website.

It should be read together with our Website Privacy and Personal Data Processing Notice.

A cookie is a small text file stored on or read from your device. Similar technologies may include local storage, pixels, tags, scripts and device identifiers.

These technologies may support essential website functions, remember user choices, measure website use or support advertising activities.

3. Cookie Categories

Strictly Necessary Cookies

These technologies are required for:

• Website security;
• Core page functions;
• Form protection;
• Fraud and abuse prevention;
• Load balancing;
• Storage of cookie choices;
• Delivery of a service requested by the user.

Strictly necessary technologies cannot be disabled through the Cookie Settings panel because the website may not function correctly without them.

They are not used for behavioural advertising.

Preference and Functionality Cookies

These technologies may remember:

• Your selected language;
• Interface preferences;
• Accessibility choices;
• Communication-widget settings;
• Other features requested by you.

Where a preference technology is not strictly necessary for a service you requested, it is activated only after consent.

Analytics Cookies

Analytics technologies help us understand:

• Which pages are visited;
• How visitors move through the website;
• Whether pages load or function correctly;
• Which website sections need improvement;
• Aggregated campaign and traffic performance.

Google Analytics 4 or comparable analytics technologies may be deployed through Google Tag Manager only after analytics consent.

Medical questions, treatment details, uploaded documents, photographs, X-rays and health information must not be included in analytics event names, labels, advertising parameters or page URLs.

Advertising and Measurement Cookies

Google Ads, Meta Pixel or comparable advertising technologies may be used to:

• Measure advertising performance;
• Attribute enquiries to campaigns;
• Limit repeated advertising;
• Create advertising audiences;
• Improve campaign relevance.

These technologies are activated only after marketing consent.

Advertising technologies must not receive health data, uploaded files or the substance of a dental enquiry.

External Media and Third-Party Features

Embedded maps, videos, review widgets, social-media content, chat or messaging features may connect to third parties such as Google or Meta/WhatsApp.

Where these features are not strictly necessary, they should be blocked or presented as click-to-load until the relevant consent is given.

Security Technologies

Security and anti-abuse services may include:

• Content-delivery networks;
• Website firewalls;
• CAPTCHA services;
• Login and form protection;
• Malicious-traffic detection.

A security technology is treated as strictly necessary only to the extent that it is genuinely required to protect the website or deliver a service requested by the user.

4. Current Cookie Details

The Cookie Settings panel forms part of this policy.

The live Cookie Settings panel should display:

• Cookie or technology name;
• Provider;
• Purpose;
• Category;
• Duration;
• Whether it is a first-party or third-party technology.

Only technologies that are active and approved on the live website may be shown as being in use.

The website may use the following service categories when enabled:

• WordPress and website-security technologies;
• Language and preference technologies;
• Google Tag Manager;
• Google Analytics 4;
• Google Ads measurement;
• Meta Pixel;
• Google Maps;
• Embedded video services;
• Review widgets;
• Meta/WhatsApp communication features;
• CAPTCHA and anti-abuse services;
• Consent-management technologies.

5. Retention Periods

Cookie durations depend on the purpose and configuration of each technology.

As a general rule:

• Session technologies expire when the browser session ends;
• Consent-choice records should normally be stored for no longer than twelve months before the user is asked to choose again;
• Language or preference technologies are retained only for the period required to remember the selected setting;
• Analytics and advertising retention follows the period displayed in Cookie Settings and the configured provider account;
• Technologies are removed or shortened where a longer retention period is not necessary.

6. Your Cookie Choices

When you first visit the website, you must be given clear access to:

• Accept All;
• Reject All;
• Manage Settings.

Rejecting non-essential technologies must be as easy as accepting them.

Analytics, advertising and non-essential external-media technologies must not load before the relevant consent is given.

You may change or withdraw your consent at any time by selecting “Cookie Settings” in the website footer.

Withdrawal does not affect processing that took place lawfully before withdrawal.

Strictly necessary technologies remain active. You may also block them through your browser settings, but doing so may prevent the website from working correctly.

7. Cookie Banner Text

We use necessary technologies to keep this website secure and functional. With your permission, we also use analytics, advertising and external-media technologies. You can accept all, reject all or choose your settings. You can change your choice at any time.

Buttons:

Accept All
Reject All
Manage Settings

8. Cookie Settings Categories

Necessary

Required for website security and essential functions. These technologies are always active.

Preferences

Remembers selected language and optional interface preferences.

Analytics

Helps us understand website performance and aggregated visitor activity.

Advertising

Measures advertising performance and may support audience creation.

External Media

Allows maps, videos, reviews and other third-party content to load.

9. Consent Requirements

All non-essential categories must be switched off by default.

The cookie interface must not use:

• Pre-ticked boxes;
• Consent implied through scrolling;
• Misleading button colours;
• Hidden rejection options;
• A design that makes rejection materially more difficult than acceptance;
• Bundled consent covering unrelated purposes.

Consent choices must be:

• Specific;
• Informed;
• Freely given;
• Granular;
• Recorded;
• Versioned;
• Renewable;
• Easy to withdraw.

10. Third-Party Privacy

Third-party providers may process information under their own privacy terms in addition to any obligations agreed with Dr Smile Antalya.

Users should be able to review the provider and purpose before consenting.

Where relevant, links to the provider’s privacy information should be made available through Cookie Settings.

11. International Data Transfers

Some service providers may store identifiers outside Türkiye or make information accessible from abroad.

Any resulting international transfer is handled in accordance with Article 9 of the KVKK and the international-transfer section of our Privacy Notice.

12. Browser Controls

Most browsers allow you to:

• View cookies;
• Delete stored cookies;
• Block particular websites;
• Block third-party cookies;
• Block all cookies;
• Delete cookies when the browser closes.

Blocking all cookies may prevent forms, language preferences, security controls and other website features from functioning correctly.

13. Changes and Contact

This Cookie Policy may be updated when the website’s technology, providers or legal requirements change.

The current version and effective date will be displayed on the website.

For questions about cookies or your personal data:

Email: info@drsmileantalya.com
KEP: drsmile@hs01.kep.tr
Telephone: +90 545 213 09 09